Privacy Policy & Cookies

We respect your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you place an order or create an account we collect personal information such as your name, email address, shipping and billing addresses, and payment details (payment details are processed by third-party payment providers and are not stored on our servers).

How We Use Your Information

We use your information to process and fulfill orders, to communicate with you about your orders and account, to improve our services, and to comply with legal obligations.

Cookies

A quieter layer of your experience— designed to feel effortless. We use subtle technologies to refine your journey, to ensure fluid navigation, and to understand how our space is experienced. By remaining here, you move in alignment with this approach. You may adjust these settings at any moment, though certain elements may respond differently. Select partners may assist in shaping this experience— always with discretion, and in respect of established privacy standards.

Third-Party Services

We may share information with trusted third parties who help operate our site, process payments, deliver orders, and support marketing efforts. These providers are contractually restricted from using your data for other purposes.

Your Rights

You have rights to access, correct, or delete your personal data. To exercise your rights or ask questions, contact us at [EMAIL_ADDRESS].

Security

We take reasonable measures to protect personal data. However no method of transmission or storage is completely secure; we cannot guarantee absolute security.

Delivery & Inspection

Each piece is delivered with care — and received with intention. We invite you to take a moment upon arrival to review your order in the presence of our delivery representative. If the piece meets your expectations, it may be received seamlessly. Should it not align with your standards, you may choose to decline the delivery, with shipping fees applied.
Kindly note, this moment of review exists only while our representative is present. Once the delivery is completed and the representative departs, the order is considered received in full, and further claims related to delivery condition cannot be accommodated.
In certain cases, a considered adjustment in selection may be accommodated within a limited window following delivery, generally within two weeks, subject to availability and internal approval.